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Frequently Asked Questions
Answers to the most common questions about VYDA.
How do I configure my VYDA bracelet?
Download the VYDA app from the store, turn on the bracelet and follow the quick guide. It only takes 5 minutes.
How long does the battery last?
10-15 days on a single charge, depending on usage. Full recharge in approximately 90 minutes via USB-C.
Is the bracelet water-resistant?
Yes. IP68 certified against dust and water. Suitable for shower, pool, and surface water activities.
How does HRV monitoring work?
The optical PPG sensor measures heart rate variability day and night. The app provides a recovery score and weekly trends.
Is a subscription required for the app?
No. The VYDA app is free forever. All AI features, insights, and tracking are included.
When will I receive my order?
Shipping within 3–5 business days in Italy (5–8 days EU). Email notification with tracking upon shipment.
What warranty do you offer?
1-year warranty on all devices and 14-day right of return from receipt.
Is VYDA compatible with iPhone and Android?
Yes. Native app for iOS 15+ and Android 10+. Synchronization via Bluetooth 5.3.
How can I delete my account?
From the app: Profile → Settings → Account → Delete Account. Or write to support@vyda.eu. Irreversible deletion, data removed within 30 days.
Haven't you found an answer?
Complete the form and we will respond within 24 business hours. For medical emergencies, contact 112.